Privacy Policy
Last updated: March 2026
1. Information We Collect
TermAI collects the following information:
- Account information (email, display name)
- SSH connection details (encrypted)
- App usage and AI interaction data
- Device information for session management
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services (SSH, SFTP, AI assistant)
- Authenticate your identity and manage your account
- Synchronize your data across devices via cloud sync
- Process subscription payments through RevenueCat
- Monitor and improve app performance and stability
- Send you service-related notifications
- Respond to your support requests
3. Data Security
We take data security seriously:
- All SSH credentials are encrypted with Fernet
- Communication uses HTTPS/TLS
- JWT tokens for authentication
- No passwords stored in plaintext
4. Data Storage
- Account data and encrypted credentials are stored on our secure servers
- SSH connection details are encrypted at rest using Fernet symmetric encryption
- Local data (snippets, settings) is stored on your device using secure storage
- Cloud-synced data is transmitted over encrypted HTTPS connections
- We do not sell, rent, or share your personal data with third parties for marketing purposes
5. Third-Party Services
TermAI integrates with the following third-party services:
- RevenueCat — subscription and payment processing
- Sentry (GlitchTip) — crash reporting and error monitoring (no personally identifiable information is collected)
- Google Sign-In — optional OAuth authentication
- Tailscale — optional VPN network connectivity
- AI Providers — AI assistant queries are sent to the third-party AI provider you configure
Each third-party service is governed by its own privacy policy. We recommend reviewing their policies for details on how they handle your data.
6. Data Retention & Deletion
- We retain your account data for as long as your account is active
- You may delete your account at any time from the app settings, which permanently removes all associated data from our servers
- Audit logs (login/security events) are retained for up to 90 days for security purposes
- After account deletion, your data is permanently erased within 30 days
- Local data on your device is not affected by account deletion — you may clear it manually
7. Your Rights
You have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — update or correct inaccurate information
- Deletion — delete your account and all associated data
- Export — request a machine-readable export of your data
- Objection — object to certain processing of your data
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
8. Contact
For privacy-related inquiries, contact us at [email protected].
Related: Terms of Service · Security